Managers Report
For example, Roistat is used to track requests and sales, evaluate the work of managers based on revenue and other indicators. It is important to take into account the conversion of cancelled requests to optimize the work of employees.
Speech analytics
This is a tool for analyzing conversation recordings, converting them into text, identifying stop words and complaints, analyzing swear words and emotions of clients and managers. You can also upload your own dictionaries to clarify certain words and phrases to better track problematic moments in conversations.
A pipeline is just a tool, and if used incorrectly, it will not bring any benefit. Therefore, in order for salespeople and sales managers to positively perceive its implementation, it is necessary to conduct regular motivational work and show how effective the pipeline is.