How can you engage with your members?

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We recommend discussing your benefits across many channels, such as:

Newsletters
Events
Social media platforms
Email
Website
Welcome pack
Renewal pack
Boost member engagement
It may seem obvious, but if a member feels connected to a club or organisation then they’re more likely to renew their membership. So it’s important to make sure you keep members engaged.


Website – this should provide members with an easy way to find news, connect with the community, register for events, and manage their information. A poor website can impact your member experience and result in lower retention
Social media – you should be engaging on the social media channels your members use. Whether that’s Twitter, Facebook, Instagram or TikTok, you need to have a presence. Post content about what’s happening at your club / organisation, promote upcoming events and share photos of your community
Events – these can be a great way to provide your members with more value by offering events. They can network with other members, build connections and feel like part of the community
Community – the most valuable thing you can provide your members is a community. The ability to communicate with like-minded individuals with similar interests is priceless
Gently remind
Keeping your members or customers engaged in a world filled with distractions can be a challenge. A communication plan can help identify your members’ preferred communication channels, goals, and frequency.