HelpCrunch has a variety of different tools that companies can use to streamline their workflow, such as a knowledge base, chatbots , pop-ups, and email marketing, among many others.
Team pop-ups are a great tool to work with because they can improve the conversion rate of potential customers at every stage of the funnel.
Key Features:
Live chat tool for website
Knowledge Base
Shared mailbox
Email Marketing
Targeted pop-ups
Mobile Software Development Kits
Many integration options
Prices:
Basic: $12/month
Pro: $20/month
Unlimited: $620/month
Olark
Olark
If you have a small business and are looking for a solution to communicate with customers in real time, you might want to consider Olark. It is a software that allows you to communicate with potential customers in real time, organize data, and implement insights.
The system helps you save transcripts of live chats, allowing you to refer back to them for future reference or identify keywords for analysis. You can also use them for canned responses , which is great for generating leads.
Key Features:
Custom Pre-Chat Forms
Initiated messages
Customizable chat
Easy access to data
Real-time dashboards
Email reports
Integration with Google Analytics
Comprehensive data security
Prices:
Fully featured chat: $29/month.
Olark Pro: Contact for pricing
LiveAgent
LiveAgent
LiveAgent is a fantastic Intercom alternative with a rcs data thailand superior ticketing system to keep your business running smoothly. The all-in-one customer service solution allows you to respond to more tickets by communicating with customers across multiple platforms.
social media integration, knowledge base and more that can help you increase your revenue, improve resolution quality, save money and keep your customers coming back.
Key Features:
Agent Collision Detection
ticketing systems
Canned Answers
Easy to use contact forms
Agent Rating
Video call to customer support
212 seamless integrations
Prices:
Small: $9 per agent per month.
Average: $29 per agent per month.
Large: $49 per agent per month.
Enterprise: $69 per agent per month.
Tidio
Tidio