Of course, the primary focus of an order tracking page should be to give customers as clear of information as possible about the status of their order. That starts with simply embedding the Wonderment tracking widget near the top of a page, either below a headline or below a main banner image. Teams that work with a developer may want to have them overlay a tracking widget on top of a banner image.
Proactive, automated messaging along a shipment’s journey is better for customers and brands. Customers do not have to reach out to support for WISMO (Where is cameroon telegram screening my order?) tickets and brands then do not have to be reactive to those inquiries. Another component to mitigating customer service tickets, though, is having clear, but also concise, frequently asked questions on a tracking page.
Many brands will have a general FAQs page that covers many topics. The tracking page FAQs should focus on shipping, returns and exchanges and product use questions. In the case of Promix Nutrition, the section that customers see on their tracking page contains a simplified set of three shipment-related questions and answers.