Key Responsibilities of an Air Freight Forwarder

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They also help you out with supply chain processes, including warehousing or storage, insurance, packing, customs clearance for air freight shipments, inventory management, export-import paperwork, planning, and organising freight transport to and from via air.


The duties of an air cargo freight forwarder begin with keeping a constant check on shipments. Air forwarding firms or agents use a Transportation Management System (TMS) to provide visibility at every stage of the air forwarding process.

You stay updated with real-time data on the status of your shipment and can sri lanka phone number list further inform your customers as well. It helps forwarders rectify any issues during the shipping journey immediately to land goods at their final destination in a timely and perfect condition.

The air cargo freight forwarder needs to obtain a customs brokerage licence, as only a licenced customs broker qualifies to process the export-import documentation. They also need to stay updated with the ever-changing air freight forwarding regulations in different shipping destinations within or outside the country to speed up the customs clearance process and ensure legal compliance. These firms or agents also take care of any other paperwork required for air freight forwarding.