Lean and Six Sigma

[jahid12]

Focused on eliminating waste and reducing variation. usa consumer mobile number list Common in manufacturing but widely used in service and tech industries today.

4. Agile / Scrum
In software, Agile frameworks use sprints, retrospectives, and iterations to continuously refine product features and team practices.

Steps to Develop Your Own System
Here’s a step-by-step guide to building a continuous improvement system from scratch:

Step 1: Set Clear Improvement Objectives
Start by answering:

What areas of the business need improvement?

What would success look like?

What is the time frame?

Align objectives with your business strategy.

Step 2: Establish a Measurement Baseline
Before improving anything, know where you stand.

Use tools like CRMs, customer support dashboards, analytics platforms, and employee surveys.

Establish baseline KPIs (e.g., sales conversion rate is currently 12%, NPS is 38, churn is 5%).

Step 3: Build a Feedback Culture
Encourage feedback from:

Customers (via surveys, support tickets, reviews)

Employees (via retros, 1:1s, anonymous forms)

Make it safe and easy for people to speak up.

Step 4: Form Improvement Teams or Task Forces
For each initiative, create a cross-functional team with clear roles:

Owner

Analyst

Implementer

Communicator

Use existing teams (e.g., SDR teams, product squads) if possible.