Outside sales reps, also known as field salespeople, are responsible for customer relationships within a specified territory. Outside sales reps meet prospects and clients in person, as opposed to inside salespeople, who work remotely, calling prospects and messaging them online. An outside sales rep often travels to meet with customers at their offices, conferences, trade shows, and other industry events.
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Inside sales vs. outside sales
Put simply, inside sales is a way of handling sales remotely, over the phone, and through virtual channels like email and social media. Inside sales reps usually work in a shared office environment and collaborate as part of a team. Inside sales teams often work in tandem with outside sales reps for greater productivity.
Let’s dive into the differences, including responsibilities, skills, and tips for success in each role
Outside sales Inside sales
Face-to-face client interactions: Meeting clients on their turf is part afghanistan phone number list of the job. It’s a good way to understand their needs and challenges and allows for more efficient sales conversations. This includes everything from giving live demos and presentations to long-term relationship building.
Virtual communications skills: Inside sales reps are responsible for generating new leads remotely and following up on potential sales opportunities. Chiefly, these interactions take place through email and phone/video calls and require comfort and skill with virtual communications.
Adaptability and flexibility: Working in the field comes with its challenges, including traffic, last-minute schedule changes, and technology mishaps, and reps must be able to roll with the punches and improvise when necessary.
Traditional working environment: This job is typically performed in front of a computer in an office setting. Teps must be comfortable sitting at a desk for hours and maintain a consistent work schedule.