9. Ask your visitors why they’re leaving

[Shakil1984]

The moment after a purchase is the perfect opportunity to offer customers a discount on their next one. They’re in a good emotional state to receive a coupon code, deliver feedback, or sign up for your email list.

Here’s how that could look like:


How to set it up:
You can start by using one of our Repeat Purchase Discount Survey templates. Make sure to set it up so that it only gets triggered on your post-purchase thank you page.

98% of visitors abandon philippines customer email list ecommerce sites without buying anything and without subscribing to a list. That’s…almost everyone.

With an exit-intent popup, you can ask people why they’re leaving just before they do.

Use an Exit Feedback Survey and set a few answers which are common among visitors on their way out. This will give you invaluable information about how to improve your site.

Here’s an example:


How to set it up:
This one is easy: simply choose an Exit Feedback Survey template and write in your own questions and answers.