10 is a curated list of Trailhead modules wherever you are on your learning journey! You don’t have to be a Salesforce customer to access our free, online learning platform. Creating ethical and inclusive products is everyone’s responsibility whether you’re using Salesforce or not. We offer our learnings to the public as resources to help others on their journeys toward ethical and inclusive products and Trailhead is the perfect place to start better understanding how you can center these considerations in your day-to-day. Check out the “Building Ethical and Inclusive Products” Trailmix.
Day 11
There are no pipers piping today! Instead, we’re diving into the dynamic america phone number list world of AI and Salesforce’s updated AI Acceptable Use Policy! Uncover the policies guiding responsible AI usage, from transparency to privacy safeguards with this blog post! In August, we announced this update to our existing AI AUP policy to include generative AI changes and to reflect new industry standards we developed with our partners like OpenAI, Anthropic, and government organizations. Explore how digital guardrails can help ensure a harmonious and ethical existence in the ever-evolving landscape of AI and illuminate our commitment to building a virtuous and transparent digital future.
Day 12
On this final day of content, we look to the future of automated assistants. Kathy Baxter and Yoav Schlesinger published How Companies Can Build Trustworthy AI Assistants in the Harvard Business Review. The journey of the AI assistant is already well underway. We’re seeing the evolution as agents take shape in three phases: assistant, concierge, and agent. This evolution is exciting and promises to make our lives much easier — eliminating mundane tasks and helping us become more productive. But anyone who has ever had an assistant knows that the relationship only works if there is trust. We explore what can go wrong with autonomous agents, and how companies can deploy them responsibly.