Measurable: You can quantify their size and characteristics

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taniyabithi
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Joined: Thu May 22, 2025 11:24 am

Measurable: You can quantify their size and characteristics

Post by taniyabithi »

Manual Grouping: If your customer base is small, you might identify segments intuitively.
Statistical Analysis: For larger datasets, techniques like cluster analysis can automatically group customers based on similarities.
RFM (Recency, Frequency, Monetary) Analysis: A popular behavioral segmentation method that categorizes customers based on how recently they purchased, how often they purchase, and how much they spend.
Value-Based Segmentation: Grouping customers by their country email list lifetime value or potential future value.
Aim for segments that are:

Accessible: You can effectively reach them with marketing and communication.
Substantial: They are large enough to warrant a dedicated strategy.
Differentiable: They are distinct from each other in their needs and behaviors.
Actionable: You can develop specific strategies to target them.
Step 5: Design Your Chart
Now for the visual representation. Consider these chart types:

Quadrant Charts: Ideal for showing two key variables and their relationship (e.g., "High Value, High Engagement" vs. "Low Value, Low Engagement").
Bubble Charts: Excellent for visualizing three dimensions, with bubble size representing the third variable (e.g., revenue generated by each segment).
Pie Charts/Donut Charts: Useful for showing the proportion of each segment within your total customer base.
Bar Charts/Column Charts: Effective for comparing segment characteristics (e.g., average age per segment, preferred product categories).
Spider Charts (Radar Charts): Great for comparing multiple attributes across different segments.
Key Design Principles:

Clarity: Avoid clutter. Focus on the most important information.
Simplicity: Easy to understand at a glance.
Labeling: Clearly label axes, segments, and data points.
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