How it works: This feature allows you to send a single message to multiple contacts at once, and it appears as a private message to each recipient.
Crucial Limitation: A message sent via a Broadcast List will only be received by contacts who have your phone number saved in their own phone's address book.
How to do it:
Open WhatsApp.
On Android: Tap the three vertical dots whatsapp number list (More options) in the top right corner > "New broadcast."
On iPhone: Go to the "Chats" tab > tap "Broadcast Lists" (in the top left corner, above your chat list) > "New List."
Select the contacts from your WhatsApp list whom you want to include.
Tap "Create" or "Done."
This is about building a list of customers or prospects who want to receive messages from your business. This is done through explicit opt-in.
1. Using the WhatsApp Business App (for small businesses)
Encourage Customers to Save Your Number: Promote your WhatsApp Business number on your website, social media profiles, email signatures, physical store, and marketing materials. Provide a clear call to action like "Save our WhatsApp number for exclusive offers!"
Get Customers to Initiate Contachen clicked, it opens a chat with your business. Share this link everywhere. This is the most common and effective method for initial contact.